Terms and Conditions
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Select Your State to Begin


Tennessee Residential Contractor Live Seminar

Oct 11th and 12th in Nashville, TN

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Call 1-800-952-0910

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How We Can Help

Live Seminar

Obtain Your License

Our online exam prep is available 24/7. It is guaranteed to help you pass your exam.

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Renew Your License

Study from your home or office with an instructor presenting the information to you online.

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Online Training

Corporate Training

Fast, easy, and affordable. With online training, you can study at your pace and it's available 24/7.

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Home Study

Application Processing

We can assist with filing all required paperwork to start your business, obtain your license, or license renewal.

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System Requirements
There are technological requirements for participating in online courses. Students must have access to a personal computer, internet connection, a web browser, and Adobe Flash Player or HTML5 compatible browser. Cookies and Javascript must also be enabled.

Because we are distributing non-tangible irrevocable goods, for courses designed to help you pass an exam, we maintain a no-refund policy.  A refund can only be granted if less than 10% of the courses has been accessed and if our office has been contacted within 30 days from the date of purchase. 
Pre-highlighted/tabbed materials WILL NOT be eligible for refunds.

Textbooks are returnable to our office within 30 days of purchase.  All textbook orders are subject to a 5% restocking fee.

No Pass No Pay
In accordance with the Tennessee State Contractors Licensing Board, our No Pass No Pay guarantee DOES NOT apply to Tennessee pre-licensing/exam review courses.
For all other states and exam review courses, if you do not pass your exam on the SECOND attempt, we will refund your course fee. Textbooks, shipping, and tabs are non-refundable. To qualify for the NO PASS - NO PAY Guarantee, you are required to do the following.

  • Receive a minimum of 90% on all practice quizzes.
  • Submit your original results to our office within 10 days of the exam.
  • Do not access the course after your exam (if you failed).
  • Purchase and use our permanent tabs.
  • Purchase and use ALL state approved references during your exam.

We are committed to your success. If you do not pass, you have the option of a free course extension.

Pre-Licensing and Continuing Education courses do not qualify for the No Pass, No Pay guarantee.

Program Changes
@ Home Prep, a Division of Stautzenberger College reserves the right to change instructors, discontinue courses, refuse enrollments or extensions, or adjust service fees and textbook prices listed as circumstances warrant.
Courses will be updated as new information is discovered and as textbooks change.  If a textbook changes, the student is responsible to obtain the correct edition for their exam.

Returned Check Policy
There is a $30 service charge for any returned check no matter the reason. The administrative fee increases to $40 if the check is not redeemed within two weeks of notification. A returned check will automatically place a hold on your participation and legal action will be taken against the writer of the check. All legal fees associated with filing a claim against the check writer will be passed on to said check writer.

Continuation and Extensions
All of our courses come with 6 months of initial access. After your access has expired, we can give you a one-time free extension. This extension will be for a total of 1 year access to the course. For example, if you purchased the course on Dec 16th and attempt to begin the course in Sept of the following year, your access would have expired. At this point, we can extend your course to Dec 15th of the same year.
If the student needs additional time beyond this, the course will be 50% off for another 1 year.  If a textbook changes, the student is responsible to obtain the correct edition for their exam.

Privacy Policy
@ Home Prep, a Division of Stautzenberger College, maintains a very stringent privacy policy. Information that we receive from you or your company will not be rented, sold, or shared with anyone. This includes any non affiliated or third parties. An exclusion to this policy will be if in the event it is to provide you with a service that you have requested. For example, if a publisher needs to drop-ship an order directly to you. Unless we are asked not to, it is possible that we will contact you in the future (via fax, email, telephone, or letter) regarding special promotions on products or services.
Please contact us with any further questions.